No prices available for Nordic services in SG API

Incident Report for Bring API

Resolved

This incident has been resolved.

Posted Oct 11, 2021 - 20:03 CEST

Update

We are continuing to work on a fix for this issue.

Posted Oct 11, 2021 - 20:02 CEST

Identified

Shipping Guide API do not have prices available for Nordic and cross border Services at the moment, and has been like this since before weekend. This is due to breakdown in source system for prices for those services.
Source system is up again , but integration towards it is not working.

Posted Oct 11, 2021 - 10:15 CEST

This incident affected: Shipping Guide API.